Free Shipping On All Kitchen Orders Over $50
Free Shipping On All Kitchen Orders Over $50
Welcome to our help center! We’ve compiled answers to our most common questions below. Simply click on a topic to find your answer. If you can’t find what you’re looking for, we’re always here to help.
To bring you the best, most unique organization solutions at great prices, we partner with international suppliers. This means your order may take between 15-30 business days to arrive. We promise it’s worth the wait!
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to follow your package’s journey.
We offer a flat shipping rate of $4.99 for all orders. Shipping is FREE for all orders over $50!
Currently, we primarily ship to customers within the United States and Canada. We are working on expanding to more countries soon!
We process orders quickly to get them to you as soon as possible. If you need to make a change, please contact us at support@sorty.store within 12 hours of placing your order, and we will do our best to assist.
We select products made from high-quality, durable materials like sustainable bamboo, BPA-free plastic, and sturdy carbon steel. You can find specific material information on each individual product page.
All product dimensions are listed clearly in the description section on each product page to help you ensure it’s a perfect fit for your space.
We’re so sorry to hear that! Please email us immediately at contact@sorty.store with your order number and a photo of the damaged item, and we will send a replacement or issue a full refund right away.
We want you to love your organized space! We offer a 30-day easy return policy. If you’re not satisfied, you can return the item for a full refund or exchange.
To start a return, simply email us at support@sorty.store with your order number and the reason for the return. For more details, please visit our Refund & Return Policy page.
We accept all major credit cards (VISA, Mastercard, AMEX), PayPal, and other secure payment methods.
Absolutely. Our store is powered by secure payment gateways and is fully SSL-encrypted. Your security is our top priority.
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